Return and Exchange

At PRIDE LEATHERS, we strive to ensure your satisfaction with our products and services. While we carefully check each product before shipping, we understand that there may be instances where a Return or Replacement is necessary. Please take note of the following aspects when considering a return or replacement:

RETURN/REPLACEMENT

Refundable:

• Returns/Replacements & Refunds are accepted within 30 days from the delivery date.
• Buyers are responsible for all shipping and handling expenses in the case of Returns/Replacements.
• The product must be returned in its original packaging, in like-new condition with attached tags.
• Only defective items are eligible for return and replacement.
• If we make a mistake, we'll also refund the Shipping & Delivery charges.
• Prior to Return/Replacement, provide photos of size issues and defects.

Non-Refundable:

• Products sold during SALE & DISCOUNT periods are Non-Refundable, unless defective.
• Made to Measure & Fully Customized Leathers are not eligible for refund or replacement.
• Worn or altered items cannot be returned. Ordering multiple products for trial and selecting only one is discouraged.

HOW TO RETURN?

1. Obtain approval for Return/Replacement by Requesting a Return.
2. Mention your name, order number, and email address used for the order. For defective products, include photos of the defects.
3. Our sales representative will respond within 48 working hours to guide you through the process.
4. Once approved, we will provide a return address. When returning an item, we recommend using a recorded delivery service for your protection.

For further assistance, contact us at prideleathers20@gmail.com

REFUND

• Refunds will be processed approximately within 7 to 10 working days after receiving your return.
• Shipping charges are non-refundable.

Contact Us:

For further information or assistance,please don’t hesitate to reach out to us:

• Shop Name: PRIDE LEATHERS
• Customer Support: Available 24/7
• Business Hours: 9:00 AM to 4:00 PM
• Business Number: +447458935243
• Business Email: prideleathers20@gmail.com
• Store Address: 13 Lytchett House, 13 Freeland Park Wareham Road, Poole, Dorset, England ,United Kingdom, BH16 6FA

Thank you for choosing PRIDE LEATHERS. We are here to ensure your experience is as delightful as donning our finely crafted Jackets.